Privacy Policy

This website is operated under the BioVerve brand by Festec (UK) Limited, a company registered in England and Wales (Company No. 06741591).

BioVerve respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information we collect

When you use our website, we may collect:

• Name, billing address, and shipping address
• Email address and contact details
• Order and payment information
• Technical information such as IP address, browser type, and device data

Payment details are processed securely by third-party payment providers and are not stored by BioVerve.

How we use your information

We use your information to:

• Process and fulfil orders
• Communicate about orders or customer support matters
• Comply with legal and regulatory obligations
• Improve website functionality and user experience

We do not sell or rent personal data to third parties.

Sharing your information

Your information may be shared with trusted third parties only where necessary to operate our business, including payment processors, shipping providers, and e-commerce platforms.

All third parties are required to handle personal data securely and in accordance with applicable data protection laws.

Cookies

Our website uses cookies to support essential functionality and improve user experience. You can manage or disable cookies through your browser settings.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to certain types of data processing

Requests can be made via the website contact form.

Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.